Frequently Asked Questions

Q: Where can I find the serial number or license key I just purchased?
A: License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am To 5pm Pacific Time). After hours licenses are emailed up to 2 hours after purchase before 8pm Pacific Time. Remaining licenses will be emailed the following morning. For orders placed on a weekend after 8pm Pacific Time, licenses are filled the next day by noon.

Q: How do I download my software program?
A: Download links are contained within the email containing the license from [email protected]

Q: How do I get help with my software installation?
A: Typically, we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us and speak with a representative or email us at [email protected] to help resolve your issue.

Q: I haven't received a receipt with my purchase, and I cannot login with my email what do I do?
A: Typically, when this happens there is a typo in the email submitted at check out. You can write us at [email protected] for assistance.

Q: I accidentally deleted the email with my download information how can I recover it?
A: You can call us and speak with a representative that will resend the download information or email us at [email protected].

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Disclaimer: All the antivirus products we offer are directly supported by respective brands. We only sell legitimate antivirus software licenses procured from authorized partners of respective brands. We adhere to FTC's Mail, Internet, or Telephone Order Merchandise Rule for consumer protection. We are an independent e-commerce portal and disclaim any affiliation with the products or subscriptions purchased on our website. Our buying and refund policy is clearly mentioned on our website, and the same products are available on the brand owner's website.